Returns
Defective items may be returned for refund or store credit.
To return part or all of your order:
An RMA (Return Merchandise Authorization) number must be obtained before making a return. Email info@dressmyself.co.uk to request an RMA number, detailing the date of your purchase, what you would like to return and why you want to return it.
What can be returned:
I Dress Myself Ltd will only accept returns on faulty or damaged goods, where the damage can be attributed to the production process. Examples include:
- T-shirt is damaged, ripped or the stitching is faulty. This must be a manufacturing issue and not relating to wear or misuse.
- An issue with the print.
What cannot be returned:
Exchanging sizes or colours is not possible as T-shirts are limited edition and printed to order to avoid waste.
Products that have been washed or worn cannot be accepted unless they are defective.
Returns for exchange, refund or store credit must be made within 30 days of receipt of purchase.
All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
To return your items:
- Contact Customer Support to obtain an RMA (Return Merchandise Authorization) number. Please indicate if you want a replacement, refund or store credit.
- The RMA number, once received, must be written in a conspicuous place on the outside of the return parcel.
Send the package to:
I Dress Myself Ltd - Returns
Unit 10 Vallis Mills Trading Estate Robins Lane
Frome
Somerset
BA11 3DT
United Kingdom
